Billing & Subscription Policies
#buildinpublic offers monthly and yearly sponsorship subscriptions that automatically renew unless cancelled. You can manage your subscription, including cancellation, by visiting our billing portal or by emailing us directly.
Cancellation Policy
You can cancel your sponsorship at any time through:
- Our billing portal
- Emailing us directly
Cancellations will take effect at the end of your current billing period. You will continue to have access to your sponsorship benefits until the end of your paid period.
Refund Policy
Due to the nature of our sponsorship services, we generally do not offer refunds for completed billing periods. However, we may consider refunds on a case-by-case basis for exceptional circumstances.
Payment Security
We take your payment security seriously. All payment processing is handled securely through Stripe, a PCI Service Provider Level 1, which is the highest grade of payment processing security. This means:
- Your payment information is never stored on our servers
- All payment transactions are encrypted using industry-standard SSL/TLS technology
- Our website uses HTTPS to ensure secure communication
- We implement security best practices to prevent unauthorized access and card testing
For more information about how Stripe handles your payment data securely, please visit Stripe's Security Documentation.
Sponsorship Benefits
As a sponsor of the #buildinpublic community, you receive:
- Featured placement on the #buildinpublic website
- Promotion throughout our community channels
- Direct exposure to our highly engaged audience of entrepreneurs and creators
- Association with one of the fastest-growing movements in entrepreneurship
Specific sponsorship details and promotional opportunities are agreed upon through direct communication between #buildinpublic and each sponsor. This ensures we can tailor the sponsorship experience to best align with your goals and our community's needs.
Contact Us
If you have any questions about your subscription or need assistance with billing matters, please don't hesitate to contact us at [email protected].