Customer experience can make or break your business. For the best outcomes, you must be able to meet with customers on their terms, whether it's in person on online. Service providers, professional consultants and people-facing teams like sales, marketing, customer success all need a streamlined solution for these meetings. Zoho Bookings is a simple yet powerful tool that helps you do just that. Zoho Bookings offers an intuitive booking page that allows customers to easily book, cancel, or reschedule meetings with you. With white-labelling, allow customers to customize the booking page with your branding. Simply set your availability in the app to get started. Benefit from flexible scheduling capabilities by blocking out specific times or adding special working hours as needed. Increase meetings and reduce no-shows with automated reminders. Plus, sync your appointments to your personal calendars to eliminate double-bookings and surprise appointments. Zoho Bookings is a great choice if you're catering to a global audience. You can automatically display booking slots in your customers' time zones and collect phone numbers with local phone codes. Booking pages can be translated into 15 languages based on customer location. Get booked 24/7 from any corner of the world. Offer virtual appointments using top video conferencing software like Zoom, Zoho Meeting, Google Meet, and MS Teams. Customers and staff receive automated email notifications with links and instructions for the meeting. This works best for one-on-one sessions, and can even be used for panel meetings. Approximately every seven seconds, an appointment is booked through Zoho Bookings. Trusted by over 20,000 businesses all over the world, Zoho Bookings is the go-to tool for automating and streamlining your appointment scheduling online. Say goodbye to scheduling headaches and hello to a streamlined booking process with Zoho Bookings.
Features
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Online meetings
Offer to meet your clients online with top video conferencing tools like Zoho Meeting, Zoom, Google Meet, and MS Teams. Meet one-on-one or as a team. Invite up to 10 guests to your meetings for better collaboration.
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Booking form
Collect contact details and necessary information about your customers. Add custom fields to qualify your leads. Mandate data entry and set terms and conditions.
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Automated notifications & reminders
Send relevant information and keep your customers informed with automated notifications. Reduce customer no-shows and keep your staff informed with timely reminders.
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Mobile apps
Access appointments on the go with the mobile app for Android and Apple. Allow your staff to log in to their accounts individually to see their schedules.
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Integration with Zoho CRM and other Zoho apps
Push customer data to Zoho CRM or other CRMs as a lead or a contact. Integrate with the Zoho ecosystem of apps for improved customer management.
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Reports
Run periodic reports about booked appointments, generated revenue, appointment types, appointment status, and staff performance to gain crucial insights about your bookings.
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Two-way calendar sync
Never get double-booked. Check for conflicts with calendars like Google, Zoho, and Microsoft before offering booking slots. Push appointment data back to calendars and stay updated.
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APIs
Customize and extend Zoho Bookings' capabilities using powerful APIs for booking appointments, fetching availability, and other essential functions.
Pricing
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Forever Free
$0
- 1 staff member- Unlimited customers- Online meetings- Browser extension- Mobile app
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Basic
$6 / / user / month
- Unlimited services- Collective bookings- Appointment reports- Remove client data- Brand color palette
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Premium
$9 / / user / month
- Group bookings- Resource bookings- Online payments- SMS notifications- Custom domain
Pros and cons
Pros
- User-friendly interface: Zoho Bookings offers an easy-to-use interface, making it simple for both businesses and customers to schedule appointments
- Integration capabilities: Zoho Bookings seamlessly integrates with other Zoho applications and third-party tools using Zoho Flow and Zapier
- Customization options: The platform provides extensive customization options, like booking rules, appointment types, and notifications
Cons
- Reports in Premium plan: The Basic plan has only appointment reports
- Limited free plan: While Zoho Bookings offers a free plan, it allows for only one service
- Mobile app: The web version has extensive capabilities than the mobile app