Jelly is the simplest shared inbox solution designed for small teams managing email addresses like support@ or hello@. It eliminates the chaos of shared logins and scattered replies, offering a streamlined way to collaborate on emails. Jelly makes it easy to see who’s handling what, ensuring no email slips through the cracks. With features like claiming conversations, private team discussions, and activity tracking, Jelly fosters efficient teamwork without the complexity of traditional help desk software. The platform prioritizes simplicity and affordability. Every team member gets their own login, enabling clear ownership of emails while maintaining visibility for your entire team. Internal comments allow private discussions within email threads, helping your teams align before responding externally. Jelly’s robust notification system ensures timely updates, while its intuitive interface keeps collaboration friction-free. Unlike complex alternatives, Jelly focuses exclusively on email collaboration without bloated features or steep per-user fees. Whether handling customer inquiries or coordinating internal communications, Jelly transforms your shared inboxes into a powerful collaboration tool. Stop losing track of important messages or stepping on toes — Jelly is here to simplify how your teams manage email together. Explore our marketplace today for offers that make teamwork effortless and affordable!
Features
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Shared inbox management
Jelly centralizes team email addresses like support@ or hello@, allowing all emails to be visible in one place. This ensures no message is missed or lost among personal inboxes.
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Private team discussions
Jelly allows private, internal-only discussions on email threads. Teams can collaborate, ask questions, and align responses before replying to external messages, ensuring clarity and professionalism.
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Activity tracking
A built-in activity log enables teams to track who has read, claimed, or responded to emails. This transparency keeps everyone aligned and improves accountability within your team.
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Intuitive interface
Designed to feel as simple as regular email, Jelly’s interface is user-friendly and easy to adopt, reducing the learning curve for teams transitioning from traditional inboxes.
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Robust notifications
Jelly’s notification system ensures your team members are alerted about updates, assignments, or replies in real-time, keeping communication seamless and timely across the team.
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Affordable flat-rate pricing
Unlike per-user pricing models, Jelly offers a flat-rate plan starting at $29/month for unlimited users, making it cost-effective for small teams managing shared inboxes.
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Unlimited team members and addresses
Jelly supports unlimited users and shared email addresses, enabling teams of any size to collaborate efficiently without worrying about scaling costs or limitations.
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Email claiming
Your team members can claim emails with a single click, clearly indicating responsibility. This eliminates confusion and ensures every email is handled by the right person promptly.
Pricing
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Royal Jelly
$69 / / month
- Unlimited shared email addresses- Unlimited team members- Unlimited conversations- Slack, Discord, and Webhook integration
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Jelly
$29 / / month
- Up to 3 shared email addresses- Unlimited team members- Unlimited conversations- Real human support
Pros and cons
Pros
- Cost-effective: Jelly offers straightforward pricing, allowing you to include your whole team without worrying about per-user costs
- Simple and intuitive: Jelly is designed to be as easy to use as regular email, making it accessible for all team members without extensive training
- Team collaboration: It enhances team collaboration by providing tools for assigning emails, discussing them privately, and keeping everyone in sync
Cons
- Lacks advanced features: Compared to full-fledged help desk software, Jelly may lack some advanced features needed by larger organizations with complex workflows
- Reliance on email: As an email-based tool, Jelly is inherently tied to email infrastructure, which may not suit teams looking to move away from email
- Limited integrations: The platform may have limited integrations with other business tools, which could require manual data transfer in some cases