🎧 Podcast Interview on boostrapping @HelpkitHQ with @jmckinven: indiebites.com/67

📝 Interview on leveraging #buildinpublic growing HelpKit and Twitter from 0: starterstory.com/stories/helpkit

🌱 Growth lessons with @nocodelife: growthlessons.co/dominik-made-a…

🧵 2/3

Folks, I am genuinely curious and want to learn more.

What are the things you struggle with when creating a knowledge base / help center for you company? 📖

#buildinpublic

I am mainly inspired by Indiehackers such as @tdinh_me, @ramykhuffash, @phuctm97, @1HaKr and @ben_issen

So let's see. Excited to try out new things 😉

Are you in a similar situation?

#buildinpublic

4/4

Preparing the last few assets for @HelpkitHQ Product Hunt launch later today 😬😻

👉 Launch is on August 25th, 2022 12:01 AM PDT

#buildinpublic

SaaS is a rollercoaster 🎢

HelpKit's subscription growth has been stagnating a bit and suddenly just in the last 7h the MRR increased by $250+ which is a lot to me! 💸

1x Professional Monthly
1x Business Monthly
1x Starter Yearly
2x Upgrades to Professional

#buildinpublic

There’s no better feeling than seeing a cold outreach attempt turn into a new subscription 💸

It doesn’t happen often but when it does 😍

#buildinpublic

Super excited to announce that HelpKit has reached more than 150+ paying customers! 🚀

We also cracked the 1000 followers mark here on Twitter recently 🥳

@HelpkitHQ s first year anniversary is just around the corner. Thrilled to reveal some more news soon!

#buildinpublic

Being a Saas founder be like...

🐱🎢 📈 📉

#buildinpublic

Definitely not the worst spot to end the day 🌇👨🏽‍💻

After releasing a major new update today, this week is marketing week at @HelpkitHQ

What are you working on this week?

#buildinpublic

Speaking of having amazing founder friends online ☺️

#buildinpublic

@IndieHackers @patio11 You can check out the new pricing page here:
helpkit.so/pricing/

I am curious to hear what you think?

#buildinpublic

8/8

Building in public felt intimidating in the beginning 👀

Also, how should I find the time to share my story while making an entire startup? 🤔

After launching a couple of products with no traction, I decided to give it a try and it literally changed my life 🚀

#buildinpublic

Fellow SaaS founders 👋

What are your total server costs per month and what does it include?

HelpKit's current costs are $50/m:

• 2x Backend Node Services (prod + stag)
• 2x Frontend Node Services for SSR (prod + stag)
• 2x Postgres DB (prod + stag)

#buildinpublic

Is anyone here by chance familiar with @strapijs and Postgres database connections pools?

I'm dealing with this extremely annoying pool issue for the past five hours and could need a helping hand 🆘 😬

#buildinpublic

There is no bigger trust boost than users asking you to upgrade from monthly to yearly building 💸

#buildinpublic

I am trying to put more and more effort into marketing in the next few weeks.

This week I am working on adding social proof to the landing page.

Luckily I have already received a handful of amazing customer testimonials ⭐ thanks to @testimonialto.

#buildinpublic

SaaS friends, any recommendations for multi-user support? 👨‍👩‍👦‍👦

ATM when multiple employees want to use HelpKit they would need to share the account login which is suboptimal. I can imagine it can get quite complex in terms of who pays and access management. Tips?

#buildinpublic

Today, one month ago, @HelpkitHQ hit the golden $1000 MRR mark. Today we reached $1800 MRR! 🥳

→ It took around 5 months to reach $1000 MRR
→ It took 1 month to reach $1800 MRR

The power of SaaS. Working hard to get to the 2K milestone hopefully soon 💪

#buildinpublic

The other day at the dinner table with some friends:

Stef: "Hey Dom, super cool you are in the @IndieHackers newsletter"

Dom: "Wut 👀"

Love those moments 😊

#buildinpublic

Spending the day designing and finishing up HelpKit's blog design and layout. Blog article content is served directly from Notion, of course 😉

It has an interactive sticky sidebar, progress bar based on scroll and obviously a CTA for checking out HelpKit.

#buildinpublic