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Launching @faye_xyz_ on @withsmoothie. 🚀

→ Web3 customer support helpdesk to automate up to 65% of customer enquires.

Would love your support: smoothie.so/product/tool/f…

#web3 #blockchain #buildinpublic
Builders: Crypto needs better user experience to bring in the next billion users.

Curve: We have 3 billion TVL.

#Web3 #buildinpublic #Crypto
We're revamping our backend portal for our Web3 customer support tool. What do you folks think?

#buildinpublic #blockchain #CustomerSupport
#buildinpublic Day 6:

There's a lot of FUD in crypto but we're still building.

Exciting update: Our customer support chatbot @faye_xyz_ now features a connect wallet module! 🚀 Agents can quickly troubleshoot by accessing user's wallet info. 🙌

#web3 #blockchain
Why Faye you ask?

I save #web3 projects time and money, it's that simple. See 🧵 on how:
#buildinpublic Day 6:

At @Faye_xyz_ , we are building the blockchain indexing capability to crawl on-chain transactions to assist customer support agents in troubleshooting.

#buildinpublic #web3 #blockchain #customersupport
#buildinpublic Day 5:

We launched a landing page update for faye.xyz. Aiming to make provide more clarity on our value prop and feature sets.

Builders, please roast my landing page🙏. Would love to get some honest feedback.

#buildinpublic #web3 #blockchain
One way to sustain interest during the boring market is to build.

Another way is to DCA.

#buildinpublic #web3 twitter.com/venturecoinist…
Some of the best advice ever shared on a crypto podcast:

"Try to perpetuate your interest through the boring bit. That's the bit where you're supposed to be interested & taking your next 3 years of positions. Stick around for the boring bit." -@cobie

Easy to do when $BTC was at… twitter.com/i/web/status/1…
#Web3 builders, have you tried launching your new project on @withsmoothie? How is the experience so far?

#buildinpublic #blockchain #startups
#buildinpublic Day 4:

@Faye_xyz_ understands that not all customer inquiries can be solved by AI alone. That's why our smooth chatbot-to-human handoff feature allows users to connect with a real person when they need it the most.

UX matters.

#buildinpublic #web3 #blockchain
Handling a Web3 customer support ticket takes up 80% more time than Web2.

Web3 deserves better tooling than Discord bots.
#web3 #buidl #buildinpublic
Web3 community managers, which platform do you prefer for supporting your customers - Discord or website widgets?

#buildinpublic #Web3 #blockchain #CommunityManager
#buildinpublic Day 3:

@Faye_xyz_ goes multi-chain. Our customer support helpdesk integrates with ETH, BSC, MATIC to crawl relevant on-chain activities for troubleshooting 🔍.

Web3 builders, what other chains should we integration with?
#web3 #indiehacker #startups
Hey #buildinpublic community - What are your plans for this glorious Monday morning?

#web3 #indiehacker #startup
Many web3 products in the past cycle were solutions looking for a problem. It did not work. But this bear market has granted us another opportunity to change course.

Problem first, then solution.

Builders, what problem are you solving?

#web3 #indiehacker #BUIDL #buildinpublic
#buildinpublic Day 2:

Web3 needs better customer experience tools 🔧. @Faye_xyz_ is integrating with ChatGPT to translate complex blockchain jargon into everyday language.

Web3 builders, how do you use #chatgpt now? 🤔
#web3 #indiehacker #OPENAI #BUIDL
#buildinpublic Day 1:
@Faye_xyz_ is building a customer support helpdesk to automate web3 troubleshooting. Features:

- A website widget to let users ask questions
- A portal to let projects monitor all chats

What do you think about the concept?
#web3 #indiehacker #startup