A student reached out w/this message: "I DID IT!!!! I got an offer! I will be so thrilled to start making my payments again. Thank you for everything. For all your support. For caring. For all you do!!!!"
Why were they so kind and enthusiastic? What did we do?
I've talked to a *lot* of customers. More people will buy your product than you think - sometimes they just need kindness & flexibility with the payments.
@Shpigford We don’t “fire fast”. If someone truly isn’t a fit for our needs, we don’t assign them much work for a month or two while we train them (or sponsor training for them) for their next job. They typically end up in a position they love with this approach & refer people to us for yrs