Excited to share the updates I'm making to the shopping assistant.
Completely revamping the architecture from a single LLM generation to a pipeline that includes intent classification, entity extraction, and more to create an rich chat experience.
I worked with a customer from the Netherlands until 4am last night. I shipped 3 feature requests to production based on their feedback during that conversation.
Building a customer support SaaS means providing great customer support.
Judging by the complete lack of depth of web component material online, I'm guessing the web development community has been slow to adopt this technology.