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The Form Builder is a truly exciting new and big feature, that makes Helptail, along with the powerful automation rules, even more an indispensable tool for SaaS companies.

Want to check it out? Head over to helptail.com

#buildinpublic
After being in (public) beta for a while, automation rules are now accessible to all (paying customers).

With rules you can show or hide a form based on certain conditions, for example:

🐵 show after 25 seconds on a page
🙈 hide when submitted once

#buildinpublic
Last week a new way to understand your SaaS customers better was released in Helptail.

Excellent example of building a feature if there's demand. Previously customers used “custom properties” for this. Now there's an official solution.

#buildinpublic

✨ NEW ✨

You can now add a identifier to your JS snippet. How is this useful?

1. know which customer submitted an entry (previously customers used custom properties for this 💡)
2. use for automation rules, so a certain user doesn't see a form if they already submitted one.
✨ New template ✨

Customer onboarding surey. It's a great way to a little more about your new customer.

Add the automation rule in the mix to only show the form after a few days or when they hit a certain goal in your app.

#buildinpublic
Sending out an email update in a few hours. Talking about taking time off for reflection.

Subscribe here: buttondown.email/helptail

#buildinpublic
✨ New Feature ✨

You can now append customer data you already have to any URL that has a Helptail form and any matching fields will be auto-filled. 🧙‍♀️

Great if you want to email a form to your SaaS customers.

Read the full docs: helptail.com/docs/prefill-f…

#buildinpublic
Added a few faqs now to helptail.com/pricing/. Any question that you have that's not answered?

twitter.com/Helptail/statu…

#buildinpublic
🔥🔥🔥 The plans and pricing are here.

Check out the new pricing page: helptail.com/pricing/

Let's get into all the details! 👇
Sneak peek 👀

Full announcement tomorrow. 🔥

#buildinpublic
Webhooks are like push notifications for the web. But more powerful. ⚡️ I'm collecting all the things you can do with Webhooks.

helptail.com/blog/more-with…

Anything really obvious missing here?

#buildinpublic
✨ New Blog ✨ Target your @betalist traffic to help them convert from visitor to sign up.

helptail.com/blog/betalist-…

Combining all the recently released features (liquid on inbound streams and rules) this is super easy to set up!

#buildinpublic
✨ New blog ✨ Add a feature request form to your SaaS

When running a SaaS, it is sometimes tricky to know what to build next.

Adding a simple and quick feature request form can help you shape your roadmap. 🗺

helptail.com/blog/feature-r…

#buildinpublic
Added a few feature-intent pages. All accessible via either helptail.com/inbound-stream… & helptail.com/outbound-strea…

- helptail.com/saas-nps-surve…
- helptail.com/collect-emails…
- helptail.com/product-change…

All part of the SEO strategy. Likely need to extend the current copy. ✌️

#buildinpublic
New update! 🎉 Some highlights:

- Add Liquid templates in your Inbound Streams
- Set the ReplyTo address to the sender’s email for Inbound email notifications
- New “fancy” radio button options

For all the details: helptail.com/changelog/

#buildinpublic
Helptail is built in true lean fashion. So there's no onboarding flow at all. 😬 You sign up and you are greeted with empty states.

Until onboarding is added in, these new and improved empty states linking to the helptail.com/docs/ should help a bit. 🤓

#buildinpublic
Recently “custom properties” was released, allowing you to prefill any customer data you already had. See: helptail.com/docs/custom-pr…

Soon you will be able to also use these properties for automation rules. 🤩

#buildinpublic
Getting questions, via various channels, about paid early access and if you should do it too for your new (indie) SaaS.

And the asnwer is: it depends.

Let's go over what it means.

#buildinpublic
A @ProductHunt launch boosts your traffic. Add a Product Hunt specific banner to increase sales for your app too. 😻

This a quick tutorial to set up a Helptail stream to utilise your traffic coming from Product Hunt.

helptail.com/blog/product-h…

#buildinpublic
Am I allowed to brag here? 🤔

Sure, go for it! 😁

Cool! 😊 Only two spots left at the $100 early access deal right now. With minimal marketing and in a short time period. 🚀🌙

#buildinpublic
As part of Helptail's marketing/seo strategy I'm gonna publish blogposts to target real search intent. As Helptail can be used on many different platforms and in many different ways this makes sense. #buildInPublic